How the products work together

Balie, Kantoor and Tienda are separate products that you can use alone. Where you use more than one, this is how they meet.

One account, one subscription

• Sign-up and subscription live in Balie. Whatever parts of the suite you use, your subscription and our invoices for it are in Balie, under Settings, Your subscription. See Account and subscription.
• One Shiloh account for Balie and Kantoor. Sign in once and you are signed in to both in the same browser. Tienda uses a code by e-mail. See Signing in.

Your address name

At sign-up you choose an address name, for example kralendijk-koffie:

• your Balie website is at kralendijk-koffie.boneiru.online;
• it cannot be changed later;
• you can add your own domain name for the website later (see Site settings and domains).

Mail sent for you

• Balie sends mail to your customers in your name: booking confirmations, invoices and reminders, form notifications and confirmations. The sender name is the name of your organisation; answers go to the e-mail address in your invoicing settings.
• Tienda sends order, ticket and newsletter mails with the sender set under Settings, Email.
• Kantoor is your own mailbox: mail you write yourself.

New accounts send a limited number of mails a day until the first invoice is paid or we have reviewed the account.

Bookings in your calendar

A Balie booking resource that is a person can be followed in that person’s Kantoor calendar, so new bookings appear there by themselves, and in their phone. See Booking setup, Kantoor calendar. Any calendar app can also subscribe to the resource’s calendar feed.

Invoices: which product?

What you invoice	Product
Services, quotes, bookings, anything that is not a shop order	Balie, Invoices
Orders of your Tienda shop	Tienda, Invoices (Invoicing module)
Our invoice to you for the subscription	Sent from Balie by Shiloh B.V.

Contacts

Each product keeps its own contacts: your customers in Balie, your personal address book in Kantoor, your shop’s customers in Tienda. They are not shared between the products yet.

What is not connected yet

• Kantoor and Tienda cannot be bought through the sign-up page yet; we set them up on request.
• Mail on your own domain in Kantoor is set up by us.