Subscriptions

With the Subscriptions module, customers subscribe to a plan in your web shop, for example a bouquet every week. Tienda keeps track of who is subscribed and makes an order for each period. The screens are under Inventory, Subscriptions.

New

Renewals by payment link are new and have not been used in a shop yet. Tell us if something does not work as described.

Plans

A plan is what customers subscribe to.

1. Inventory, Subscription Plans, + New Plan.
2. Fill in the Name, the Description, the Price, the Duration (weeks) of one period, Skip Weeks, the Repeat schedule, and how the customer gets it (Fulfillment Method: Delivery, Pickup or On Location, with a Location).
3. Save, then add a Plan Image.

The plan appears in the web shop on the shop fronts you chose.

Subscriptions and their schedule

Inventory, Subscriptions holds the contents: what is delivered in which period.

1. + New Subscription: a Name, the Subscription Plan, the Cycle Duration (weeks), when it Starts and Ends.
2. Open it and, under Subscription Schedule, + Add Item for each product per day or period.
3. With Item Groups you let customers choose between items.
4. Set it from Draft to Active.

Menu Items are the dishes or products customers can choose from, with categories and photos (Inventory, Menu Items).

Subscribers and renewals

Inventory, Renewals shows who is subscribed, how the current period stands and what is due:

• filter on Active, Awaiting payment, Due within 7 days, Paused or suspended;
• per subscriber: the Plan, the Next renewal, the Status and the Current period;
• Pause, Resume or Cancel subscription;
• New subscriber adds one by hand.

Renewing creates a payable order and e-mails the customer a payment link. The Grace period says how many days the order of a period may stay unpaid: the day after a period starts the customer gets a reminder; after the grace period the subscription is suspended.